Privacy policy

1. Information we collect

We collect information you provide directly, such as:

• Name, email address, and password when creating an account
• Delivery address and phone number to process orders
• Purchase history and favorite lists
• Messages sent to our customer support team

2. How we use your information

• Process and deliver your orders
• Send confirmations and status updates
• Improve our platform and shopping experience
• Prevent fraud and protect your account security
• Comply with legal obligations in Nicaragua

3. Information sharing

We do not sell or rent your personal information to third parties. We only share data with CargoTrans to manage deliveries and with technology service providers strictly necessary to operate the platform.

4. Security

We use SSL/TLS encryption for all communications and store passwords with secure hashing. We never store full credit card data.

5. Your rights

At any time, you can:

• Access, correct, or delete your personal information
• Request data portability
• Object to processing of your data for marketing

To exercise these rights, contact us at privacidad@cocibolka.com